Privacy policy
This Privacy Policy describes how your Personal Information is collected, used, and disclosed when you visit the website ottoterre.com (hereinafter, the Site). The owner of the Site is the Coop. Agr. Le Otto Terre (hereinafter, the Cooperativa), which has its registered office in Tufo (83010 Avellino IT), Via Stazione, Lotto A4, with Fiscal Code and VAT number IT02427440645. The Cooperative is also the data controller of the data collected through the Site, pursuant to art. 13 of EU Regulation 2016/679 on privacy (hereinafter, the GDPR). The Data Protection Officer (hereinafter, the DPO) can be contacted by email at dpo@ottoterre.com.
The Cooperative reserves the right to modify the content of this policy at any time to ensure it complies with current data protection regulations.
- Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal Information, herein, is defined as any information that can uniquely identify a person.
Please see the list below for more information on what Personal Information we collect and why.
1. Device information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately and perform analytics on Site usage to optimize it.
Source of collection: collected automatically when you access our Site via cookies, log files, web beacons, tags, scripts, or pixels.
2. Information
Examples of Personal Information collected: name, shipping address, tax code, VAT number.
Purpose of collection: to provide you with information or advertising relating to our products or services.
Source of collection: collected directly from you.
3. Customer Support Information
Examples of Personal Information collected: name, email address, and phone number.
Purpose of collection: To provide customer support.
Source of collection: collected directly from you.
Disclosure for commercial purposes: none. - Minors
The Site is not intended for persons under the age of 21. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe your child has provided Personal Information, please contact the DPO at dpo@ottoterre.com to request its deletion. - Sharing Personal Information
The Cooperative shares your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. We may also need to share your Personal Information to protect our rights, comply with applicable law, or respond to other lawful requests for information.
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you, through tools such as, for example, Google Analytics, which help us understand how our customers use the Site. The Google Analytics privacy policy is published here and may help you understand how Google Analytics uses your Personal Information. You can also opt out of Google Analytics by clicking here.
The sharing of this information is obviously subject to your consent. - Use of Personal Information
The Cooperative uses your Personal Information to
– provide you with our services, to fulfill the purchase contract entered into with you and to keep you updated on new products, services and offers;
– to follow up on your requests via the contacts page or via the tasting reservations page. - Personal Information Retention Period
Your data will also be processed using IT tools and retained for the time strictly necessary to respond to your requests or provide you with the requested services. The retention period may extend to 24 (twenty-four) months for market research, marketing, and statistical purposes and to 12 (twelve) months for profiling activities for marketing purposes, subject to additional retention periods required by law. - Rights
The Cooperative recognizes your rights regarding the protection of your personal data, and pursuant to the GDPR cited above, you have the right to request access to, rectification, erasure, or restriction of processing of your personal data, as well as the right to data portability (i.e., the right to receive the data you provided in a machine-readable format or to request that it be transmitted to another data controller). You also have the right to withdraw your consent and to lodge a complaint with a supervisory authority, which for Italy is the Garante per la Protezione dei Dati Personali, GPDP.
You have the right to object, at any time, to the processing of your data for direct marketing purposes and profiling related to direct marketing.
To exercise any of your rights, you can contact the DPO at dpo@ottoterre.com.